Home Warranty Company Agrees $ 150,000 Arizona Settlement For Fake Reviews


PHOENIX – More than 1,300 Arizona residents who have purchased home warranty services from a company accused of misleading consumers will get compensation in a consent judgment, the company said on Monday. Attorney General’s Office Mark Brnovich.

Amazon Home Warranty – which is unrelated to Amazon.com – will pay $ 150,000 to settle a lawsuit accusing the company of posting bogus five-star reviews, falsely reporting how long they’ve been in business, and to try to hide the true identity of the company. officers.

The company will pay $ 105,000 in client restitution as part of the consent judgment, as well as $ 35,000 in civil penalties, $ 10,000 in attorney fees and the cost of a claims administrator to disburse the consumer restitution.

“My office is vigilant every day in combating deceptive practices, especially in the home warranty industry,” Brnovich said in a press release.

“All businesses need to be honest at all levels in their marketing and advertising. “

The consent judgment also requires Amazon Home Warranty to remove all misleading marketing information and false reviews or testimonials from any public platforms they maintain, including the company’s website, Facebook pages, and LinkedIn.

It also requires the company to contact third-party platforms and ask those platforms to remove misleading information, as well as any false or unverified customer reviews.

We want to hear from you.

Do you have a story idea or a tip? Pass it on to the KTAR News team here.