A London Drugs site in Victoria is about to be catapulted into the future by a local robotics company.
The chain’s Harris Green Village location deploys ROLL-E, a remote-controlled four-wheeled vehicle with a temperature-controlled cargo area designed by InDro Robotics. ROLL-E will use its combination of cameras, GPS and a top speed of 10 km/h to deliver curbside orders directly to a customer’s car.
“With the ubiquity of curbside pickup services now available, we are constantly looking for new ways to invest and adopt cutting-edge solutions that will serve our customers in the safest, easiest and most efficient way. friendly as possible,” Clint Mahlman, London Drugs’ chairman and chief operating officer, said in a statement. “We are excited to pilot ROLL-E in our Harris Green Village store and further explore the full range of applications this technology can add to our services in Victoria and other locations in Western Canada.”
London Drugs and InDro have previously teamed up with Canada Post and Country Grocer for a trial on Salt Spring Island that tested the viability of using a drone to speed up drug delivery to customers in remote communities. The drone was able to deliver prescriptions safely in minutes, saving customers hours of travel time and demonstrating the ability to quickly deliver products such as an Epipen in an emergency. .
Drones are however less suitable for more urban environments due to strict airspace regulations, making ground robots more practical while providing similar benefits such as quick setup, ease of use and zero episode.
London Drugs is also testing the possibility of integrating the robotic vehicle into its pick and pack department, which could lead to integrating this technology into its in-store and back-office operations.
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